US facilities are managed by our partners Blue Cross Blue Shield Network.

If you have one of the cards below you have access to the Blue Cross Blue Shield network and can access a full directory of providers in the U.S. via www.bupaglobalaccess.com.


GeoBlue customer insurance card


Effective January 2015, Bupa Global formed a strategic partnership with the Blue Cross Blue Shield Association (BCBS). This strategic partnership grants Bupa Global/BCBS international customers access the Blue Cross Blue Shield network, the largest healthcare provider network in the U.S.

Access to the Blue Cross Blue Shield network is supported by GeoBlue1, which is 49% owned by Bupa and an independent licensee of the Blue Cross and Blue Shield Association2. GeoBlue provides an array of tools and services for coverage in the U.S., including processing customers’ medical claims and providing customer support. Blue Cross Blue Shield GeoBlue card holders also have access to Bupa Global’s U.S. discount pharmacy programme Universal Rx. Please see www.bupaglobalaccess.com/pharmacy for full details.

Remember, all treatment in the U.S. must be pre-authorised and access to this network is subject to the terms and conditions of your policy. Please check the conditions of your policy by logging into your online area or call your customer service centre using the contact number provided on your insurance card.

If you are not in possession of the card shown above, information about your provider network can be accessed here: http://bupa.omhc.com.

If you are unsure which network you are able to access please contact us via the number on your insurance card.


If you have had a treatment in the U.S. and have paid the provider, you should submit your claim online via your online area or through your customer service representative.

1 GeoBlue is the trade name for the international health insurance program of Worldwide Insurance Services (WIS), an independent licensee of the Blue Cross and Blue Shield Association.
2 Bupa Global is a trade name of Bupa, an independent licensee of Blue Cross and Blue Shield Association, an association of independent BlueCross and BlueShield Plans. Restrictions and limitations apply in some areas. For more information, visit bupaglobalaccess.com. The Blue Cross Blue Shield Association is an association of 36 independent, locally operated Blue Cross and Blue Shield companies. Blue Cross Blue Shield Global is a brand owned by the Blue Cross and Blue Shield Association. Universal Rx is an independent company, separate from GeoBlue and Bupa.

If the Hospital you are looking for is not in our results, contact us

Phone Phone:
+1 (305) 398-7400
9:00 a.m. - 5:00 p.m. (East Coast)

For your convenience, Bupa has designed a preferred provider network that offers a broad variety of comprehensive clinical services throughout Latin America and the Caribbean. Should it be necessary, other non-participating hospitals may be used* outside of this preferred provider network in Latin America**. In the event of an illness, please rest assured that you will have access to hospitals and doctors that provide the broadest spectrum of excellent clinical services.

*For direct payment to non-participating providers, please contact USA Medical Services.

**Some restrictions may apply with respect to this particular provider network in this country. For more information, please contact your sales representative.