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Have your insurer ID
card available at all times

WHAT TO DO

IN CASE OF

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1st Option

MEDICAL EMERGENCY

1st Option

MEDICAL EMERGENCY

1st Step
VISIT YOUR PHYSICIAN
2nd Step
CONTACT THE MEDICAL TEAM AS SOON AS POSSIBLE
1st Step
VISIT YOUR PHYSICIAN
2nd Step
CONTACT THE MEDICAL TEAM AS SOON AS POSSIBLE

  • CALL US

    +1 (305) 275-1500

  • EMAIL US:

    usamed@bupalatinamerica.com

  • FIND US

    REVIEWING YOUR POLICY’S LOCAL TELEPHONE

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2nd Option

PRE-PROGRAMMED MEDICAL ASSISTANCE

2nd Option

PRE-PROGRAMMED MEDICAL ASSISTANCE

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CONTACT THE MEDICAL TEAM

CONTACT THE MEDICAL TEAM

  • CALL US

    +1 (305) 275-1500

  • EMAIL US

    usamed@bupalatinamerica.com

  • FIND US

    Consult your country’s local phone number in the back of your insurance ID card

NOTIFICATION ADVANTAGES

1You will know in advance if the health service provider (hospital or physician) agrees to accept direct payment.

2When you notify us, we can provide you with the best administrative service before, during and after your treatment or service.

NOTIFICATION ADVANTAGES

1You will know in advance if the health service provider (hospital or physician) agrees to accept direct payment.

2When you notify us, we can provide you with the best administrative service before, during and after your treatment or service.

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3

We can help you understand and coordinate your benefits, with direct access to our qualified team, 24 hours a day.

4

We can help you verify if the provider is within the preferred providers network for your plan (in case your plan has a preferred providers network).

5

You will get the support of our team, guiding you and your family, to identify the best treatment or medical service at your reach: the best hospitals, renowned physicians and services in your comunity.

6

You can have access to qualified representatives with extensive experience in the industry, who will help you avoid or reduce extra charges or unnecessary medical expenses.

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We can help you get a second opinion from an international experts team.

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WHAT INFORMATION YOU NEED TO HAVE AVAILABLE WHEN YOU NOTIFY FOR A MEDICAL SERVICE?

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WHAT INFORMATION YOU NEED TO HAVE AVAILABLE WHEN YOU NOTIFY FOR A MEDICAL SERVICE?

TYPE OF TREATMENT

MEDICAL APPOINTMENT

COORDINATED BY YOU

1
Doctor’s name and name of the hospital or clinic associated to the doctor.
2
Date of consultation.
3
Diagnostic or reason for the medical appointment.

COORDINATED BY BUPA

1
If you have prior medical information related to the reason of your consultation, please have it available for submission in case it might be necessary.
2
Take into consideration that appointments outside your country of residence might require the completion of a hospital registry form.
3
Reason why you are setting up the medical appointment.
4
Preferred location and date.

HOSPITALIZATION

 

1
Name and location of the hospital.
2
Name of the treating physician or the hospital contact person.
3
Date of admission.
4
If you have medical information and/or form completed, please send it to the address above.
5
Name and telephone number of the insured or the contact person, for communication purposes.

OUTPATIENT
PROCESURE

 

1
If you have medical information/ medical recipe and/or claim form, please send it to the address above.
2
Name and telephone number of the hospital, clinic or medical office.
3
Name of the physician who will perform procedure.
4
Date of procedure.

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